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All aspects of the service provided by the
Lothian and Borders Fire and Rescue Service (LBFRS) are determined through the principles of service planning. Throughout the financial year,
the processes of planning and reporting are subject to debate and scrutiny. The service planning
process is therefore cyclical, and has been adopted to ensure that objectives are met within agreed
timescales.
Emphasis is placed on service outcomes which are verified by performance measurement.
This is felt to be fundamental to ensure that the needs of the community, on whose behalf the
service is provided, are met and that the need to provide best value is an integral part of the
planning process.
Through this service planning process, the Service seeks to discharge the obligations which are
placed upon Lothian and Borders Fire and Rescue Board by virtue of the undernoted statutes and related
standards.
- Fire Services Act 1947 (as amended)
- Fire Safety Legislation
- National Standards of Fire Cover
- Civic Government (Scotland) Act 1982
- Health and Safety at Work Act 1974
- Local Government Act
- Statutes relating to Equal Opportunities
- Employment law
To ensure that the management objectives determined by the service planning process meet these obligations,
the LBFRS publishes an overarching Service Plan each year, with a series of supporting Functional and
Service Delivery Plans. Taken together, these Plans and the Service Profile present a transparent overview
of how the LBFRS pursues strategic objectives, reviews progress and continually seeks to improve the
cost-effectiveness of the service it delivers.
Service Plans |
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